SKM Merchandising Terms & Conditions

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Refund Policy on Subscriptions:
If you cancel your subscription at any time, you will be refunded for any issues you have not yet received. You will be reimbursed by cheque or credit card depending on the method of your original payment.

Delivery schedule:
Although products are normally delivered within 5 working days in UK and Europe, 10 working days for the Rest of the World, please allow up to 14 working days for delivery of purchased goods before contacting us. In cases where we will not meet within our delivery timescale we will notify you by email.

Returns policy on CD back issues and DVD's:
We hope that our customers are both happy and satisfied with their purchases. But we accept that problems occur, especially when buying over the Internet, and you may wish to return items. If this is the case, please read our returns policy below.

You may return your purchase if you are, for any reason, unhappy with the product(s). The package must be returned within 14 days of receipt of goods and all products must be returned in their original condition. We will issue a full refund for the amount paid one item(s) have been received back by us.

Returns of Damaged or Defective Items:
You may return any item that is damaged or defective within 14 days of receipt of goods. We will issue a full refund for the amount paid.

Delivery Charges for Returns:
If you are returning items because they are damaged or defective, or due to an error on our part, we will refund your costs in returning the items to us. Otherwise you will be responsible for return postage.

How to Return an Item:
If you wish to return an item, please notify us; giving reason(s) for your return. If a product is damaged or defective please indicate the exact nature of the fault. Repackage the product(s) in original cases. Then send the package to:
SKM
P.O. Box 53
Lymm
Cheshire WA13 9SL
U.K.

We recommend using a recorded-delivery service for you own protection. This returns policy does not affect your statutory rights.

Thanks,

Clare, SKM Secretary

Use of material posted by you

Correspondence to SKM in any format is are not private (unless stated by you). You grant SKM a non-exclusive licence to use, reproduce, modify, translate, transmit, and distribute any information or material you supply or communicate to SKM, in any medium now in existence or hereafter developed, for any purpose, including commercial uses to any third party. SKM will not return it if submitted, and accepts no liability whatsoever for safe custody thereof.

By sharing any contribution(s) with us (including but not limited to data, text, photo, message, posting, image, logo, attachment, hyperlink and all other content (collectively “Contribution(s)”) to the magazine and website, you agree and grant SKM, free of charge permission, to use the Contribution(s) at SKM's sole discretion (including modifying and adapting it for operational and editorial reasons) in connection with the operation of the magazine and website. The licence extends to copying, distributing, broadcasting or otherwise transmitting, adapting or editing the Contribution(s).

You agree and confirm that any Contribution(s) you provide is original to you and does not infringe UK laws, copyright or other rights of any other person, or that you have the consents necessary to provide the Contribution(s) to SKM.

You acknowledge that SKM does not endorse the accuracy, integrity, copyright, compliance, legality, quality or decency of any Contribution(s). Users may respond to or comment upon Contribution(s), such comments do not necessarily represent the views or opinions of SKM.

SKM respects the intellectual property of others, and we ask our readers/users to do the same. SKM may, in appropriate circumstances and at its discretion, terminate the access of users, subscribers, and account holders who infringe the copyright rights of SKM and of others.

If you believe that your work has been copied and is accessible on any SKM Site in a way that constitutes copyright infringement, or that the website contains links or other references to another online location that contains material or activity that infringes your copyright, please contact SKM immediately .

 

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